Customer Feedback

This is some of the feedback we have received from satisfied customers. Send us a note to have it included here!

Tim,
I purchased a snow tube from you last year. I used it all last winter and this winter. We live in Wisconsin and my wife works full time for Elkhart Lake's Road America, www.roadamerica.com. The president decided to have The First Annual Road America Snow Celebration. Long story short we were tubing on the front stretch of the track and my tube was the one every one wanted to ride. I know of at least one person who is going to purchase a tube from you. Your tubes are the best, thanks for making a good durable product. John and Deb Hayward

 

Tim,

Thanks for your great customer service on the phone tonight...you guys sound like the kind of business I just love to work with. Please email me a bottom line figure for the 4 snow tubes when you have a minute.

We started out looking for tubes for our two daughters' boyfriends for Christmas, and were startled to find a) that all of the tubes seem to be made for little kids, with ugly, garish yellow and red designs on them, and b) that the ones for serious people cost $130 to 170. Then we found you. So we did the obvious: buy one each for all four of the kids (OK, not quite kids...they are all 19 - 21). Now, if the girls wimp out because it's too cold, I can take a tube and hit the dunes with the boys!

Thanks, again.

Jerry Hurtubise
Homewood, IL

 

Tim: We opened this past weekend with our old tubes and the one sample you sent us. It was a near riot trying to give everyone a chance to try it, I can't wait to see 225 beautiful blue tubes sailing down the slopes...in unison.
Maggie Hall , Badlands Sno-park. Wisconsin.

 

I had recently purchased two rental/commercial tubes from you. I just received them and was able to open the package to take a look....they are a gift for my brother and sister-in-law who own a large cabin in the northern counties of PA. I was very impressed....WOW, these are going to be great!! Such quality and workmanship. I think we'll have these a lifetime. I just wanted to thank you and let you know how happy I am with my purchase.
Happy Holidays!
Angela

Hello Snowtubes.com , In the past, I have called businesses to complain about poor product quality , bad customer service or to get information on returning the product. But after receiving 2 of your 44" Transport Snowtubes, I find myself for the first time ever, calling to thank a business for making such a great product. These are going to be great for my kids and family. Keep up the good work.
Bill R. East Greenbush, NY

 

Just a note to say thanks for the quick shipping . We picked up the box with the three Rental/commercial snowtubes today at our post office here in Anchorage . As I mentioned before on the phone, I had called 2 other
Snowtube dealers in the lower 48 and was quoted $248.00 for shipping from one, and the other seller would not even ship to Alaska. Your getting them to us in 3 days for only $36.00 by Priority mail has made for a very Merry
Christmas. Thank you so much.
Anchorage Alaska