Question: I think you sent me the wrong size rubber inner tube. I filled it up, but it looks way too small and there is no way this will work?
Answer: The correct sized rubber inner tube was provided, they are designed to stretch, stretch, stretch. This will seem weird the first time you fill your snowtube, but keep filling with air until your 44" snowtube measures 44" wide, 13" -14" tall.
Question: What is the difference between your recreational snowtubes and your rental/commercial snowtubes?
Answer: Our recreational snowtubes weigh 10 pounds, have a 600 denier polyester cover, and an 18.5 ounce vinyl bottom, they are perfect for backyard tubing or a weekend at the tubing hill. Our rental/commercial snowtubes weigh 14 pounds, have an 18.5 ounce, 1000 denier heavy vinyl cover with handles through brass grommets and a very heavy weight 40 ounce vinyl bottom that is 2.1 times thicker that our rec tubes. These are designed to be used & abused everyday and are the same snowtubes we sell to Ski resorts and tubing centers.
Question: I just filled my new snowtube for the first time, and noticed a slight bulge in the rubber inner tube. It is higher on one side, Is this normal? Or did I over inflate the rubber inner tube?
Answer: It may be over inflated. Let some air out and see if it evens out. No two rubber inner tubes are the same. A snowtube is not a sealed, enclosed pressurized system like a car tire and rim . The air always seeks out the weakest part of the rubber to push on. This sometimes creates a bulge or bump. The easiest fix is to deflate until you can spin the rubber inner tube to place the bump or bulge in the back of the snowtube and form a backrest for sitting down tubing.
Question: We are tired of buying the cheapo snowtubes at the big box stores that last a few hours and then pop. Are your snowtubes going to pop the first day we use them?
Answer: No. They will not pop or self destruct in one day. The reason is, our snowtube cover protects the rubber inner tube from coming into contact with twigs, branches or other debris that usually puts holes in the cheapo inflatable plastic tubes. Our snowtubes use a heavy duty truck inner tube, and they can flex, expand, contract and take abuse like no other plastic inflatable. We offer rubber inner tube repair kits with your order for only $4.95 if you ever do get a small leak.
Question: I notice your stock and colors change almost every day. I really wanted a 44" commercial snowtube in Camouflage for a Christmas gift for my son. Are you sold out?
Answer: At this time, we are sold out of that color. Our stock & color selection does change everyday. This is due to the very high demand we get in December. We are open and making snowtubes 7 days a week this time of year. It is not unusual for us to completely sell out of a color in a few days. We also sell the rental/commercial snowtubes to Ski Areas and Tubing centers who sometimes purchase 100-200 tubes at a time. It takes us a while to catch up on our stock. We just ordered more of the Woodland Camouflage fabric, and hope to have 44" rental and 44" Transport tubes in stock the first week of January.
Question: We live on the east coast , and are wondering if your snowtubes are available from any dealers in the New York area. Thanks.
Answer: Sorry, no. We do not wholesale our snowtube products and we only sell direct to the public from our website. By making our products in our own factory, and selling direct to the end user, we can keep our retail prices low and offer a better product and better selection than any retail store. By the way, for 2008, New York State is our #1 customer. We ship more snowtubes to New York State than any other, followed closely by Pennsylvania and Wisconsin.
Question: I am looking for a hard bottom snowtube. Do you guys carry them?
Answer: Sorry, No. We manufacture soft bottom snowtubes only, for a number of reasons. First off, we want to stay away from the $140.00- $150.00 price tag that hard bottom snowtubes cost. Second is the oversize shipping costs involved in shipping a hard bottom snowtube. All of our snowtubes can be shipped in NON Oversize boxes, sometimes 5 or 6 tubes at a time. This is very important as we are located in Washington State, while 95 % of our customer base is located on the East Coast. Our snowtubes can easily be transported for a day on the tubing hill , and then deflated and fit in the trunk of a car. Hard bottom tubes are large and bulky and take up a lot of room. The bottoms of our snowtubes are heavy vinyl fabric. They do wear over time, but they will not crack, break or split like some polyethylene hard bottom snowtubes can.
Question: I am looking for a snowtube to pull behind my ATV. Can your 44" recreational or 44" rental/commercial snowtubes be towed?
Answer: No. The only model we manufacture that can be towed is our 44" Towable /Transport snowtube. It is designed for towing with an internal leash system that pulls on the entire snowtube, and not just one spot on the cover. This model has a weight limit of 220 lbs, maximum rider capacity of 1 person only, and a maximum towing speed of 10 MPH. It is also a commercial quality snowtube and comes with a hand tow leash for regular snowtubing.